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FAQ’s

GENERAL CARE INSTRUCTIONS

Our brigadeiros will be fresh at room temperature for 7 days after delivery, and up to 2 months if refrigerated. Frozen, they’ll maintain freshness for up to 6 months. Note that they are safe to eat even past these dates, but they will not be as fun to eat. If refrigerated, please allow approximately 10 minutes to reach room temperature or 20 minutes if coming from the freezer.

Yes. tinyB’s can be frozen for up to 6 months. We recommend wrapping the package in additional plastic wrap to keep as much air and moisture out of the package so your brigadeiros stay fresh.

TinyB brigadeiros are made by hand and vary a little bit in size depending on the topping and each one is about 0.60oz – 0.65oz

When serving tinyB brigadeiros for events and special occasions, we recommend 2-3 brigadeiros per person. For personal orders, our brigadeiros can be kept fresh and saved up to 2 months in the refrigerator or 6 months in the freezer.

We have 18 original brigadeiro flavors. You can review our entire collection of brigadeiro flavors here (https://www.tinybchocolate.com/collections/shop) . You can also contact us to discuss creating a custom flavor brigadeiro for your special order.

Yes, we love to think outside the box! We can create your personalized design on our gift boxes. Any box size from two pieces to fifteen pieces can be customized with ribbons, sleeves or tags. Please contact our Customer Service Team for more information.

All of tinyB’s brigadeiros are made in a facility that is exposed to nuts and some of our brigadeiros contain nuts. Nuts are not part of every recipe but trace amounts of nuts or nut oils can be in any of our products. We recommend those with nut allergies refrain from eating our brigadeiros.

All of tinyB’ brigadeiros are gluten-free. We use gluten-free chocolate and none of our ingredients contain flour. Our facility is not entirely gluten-free so there may be trace amounts of gluten in our chocolate. Many celiacs have enjoyed our brigadeiros and we believe them to be entirely gluten-free. However, we advise those with severe gluten intolerance to use caution.

Yes. All our brigadeiros are made with milk, butter and cream. INGREDIENT LISTS AND NUTRITIONAL INFORMATION ARE AVAILABLE UPON REQUEST. Please contact our Customer Service Team by calling (415) 689-9466 or email service@tinybchocolate.com

Our brigadeiros are made at in a commercial kitchen located at 1 Linden Ave Unit 5, South San Francisco, California 94080.

There are three different ways to get your tinyB brigadeiros.
1 PICK-UP. If you’re in the area, you can pick up your order at 1 S Linden Ave Unit 5, South San Francisco, CA 94080.
2 NATIONWIDE SHIPPING. You can order brigadeiros to be shipped anywhere in the continental United States. Please see our Shipping Policy for more details.

If you wish your brigadeiros to arrive quickly, you can select Uber Rush on checkout and your order will arrive the same day. This option only works within San Francisco.
Once you place your order, we will reach out to you to coordinate a convenient delivery time.

Our shipping rates are calculated directly by FEDEX or USPS based on weight, distance, and transit type, which means the more you ship and the further you ship, the higher the rate. We ship our brigadeiros in packaging to ensure our products arrive safely, and stay fresh, so our shipping options are limited to those which will get your brigadeiros to their destination within one to three days.

Right now, tinyB CHOCOLATE delivers throughout the continental United States, so if you live in the US (aside from Hawaii or Alaska), then YES, we ship to you! Although we do not have a storefront in San Francisco, tinyB chocolate has a pick up location in San Francisco.

Yes, absolutely! We have 5 signature flavors of brigadeiros in our classic selection, but if you want to try something different in your box, simply write your request in the “comment” box when you order your brigadeiros. A list of all flavors is available on our website, click here.

All tinyB brigadeiro boxes are made-to-order and shipped within 2-3 days. If you’re in the San Francisco area, shipping will take 1-2 days. If you’re outside the SF Bay area, shipping will take up to 3 days. Please note that we only ship on Monday to Wednesday to avoid tinyB brigadeiros sitting in a shipping warehouse and ensure they’re fresh when they arrive at your door. You can expect your order within 7 days.

While we don’t have a storefront yet, all our chocolates are hand-made to order in our commercial kitchen in South San Francisco. We hope to open a storefront in the future, but for now we are online. Therefore, all orders can be placed online or over the phone, and we ship straight to your door! As we are local to San Francisco, we do offer local delivery throughout the Bay Area to help get you your brigadeiro quicker! Additionally, if you’re visiting San Francisco, you can pick up a box of our chocolates at local groceries including Rainbow Grocery and the 18th street location of Bi-Rite Market here in San Francisco!

FAQ BRIGADEIRO OF THE MONTH CLUB

Every month, Members of the Brigadeiro of the Month Club will receive a tinyB chocolate Variety Pack. Variety packs include all seasonal flavors and the flavor of the month. Subscriptions are available for durations of 3, 6, and 12 months. Pricing (Including Shipping Costs).
3 Month Subscription $129.00
6 Month Subscription $259.00 (6 Months + One Free Month; 7 Months Total)
12 Month Subscription $528.00 (12 Months + Two Free Months; 14 Months Total)

SUBSCRIPTION PAYMENTS

3, 6, and 12 Month Subscriptions require payment in full when the order is submitted and are not eligible for refunds.
• Shipping is included.
• The cost of nationwide USPS shipping is included.

WHEN CAN I EXPECT MY FIRST SHIPMENT?

We know you want your brigadeiros as soon as possible, so we try to ship your first Brigadeiro of the Month Club order on the next available shipping day (MONDAY THROUGH WEDNESDAY to avoid weekend overlays). It will take 1-3 days to arrive. YOUR SECOND AND ALL SUBSEQUENT SHIPMENTS … Brigadeiro of the Month Club orders are shipped around the first week* of the month, MONDAY THROUGH WEDNESDAY to avoid weekend overlays, and take 1-3 business days to arrive. (*If the first day of the month falls on a Thursday or Friday, your order is shipped on the following Monday excluding business holidays.) You will receive a confirmation email for every Brigadeiro of the Month Club shipment so you know when you can expect to receive your package. Please see our Shipping Policy for more information.

WHAT’S INSIDE

The first box of your Brigadeiro of the Month Club order is shipped with a Welcome card indicating the duration of your subscription. Gift orders can be shipped with a handwritten note. You can enter this information during checkout.

CANCELLATION

3, 6, and 12 Month subscriptions are ABSOLUTELY NON-REFUNDABLE.